FAQ
Have questions? We've got answers!
Ordering & Shipping
Standard shipping takes 3-5 business days within North America. We also offer express shipping (1-2 business days) for those moments when you need something extraordinary, right now.
Currently we ship to the US. But stay on the list and we'll keep you posted as we explore and expand.
Absolutely. Once your order ships, you'll receive tracking information so you can follow your pieces on their journey to you.
Contact our concierge team at concierge@inloveandwar.com within 1 hour of placing your order. After that, your pieces are likely already being prepared for shipment.
Sizing & Fit
Each product page includes detailed size charts. When in doubt, we recommend sizing up – our pieces are designed to move with your body, not against it.
We want you to feel confident in every piece. If the fit isn't perfect, you have 30 days to exchange for a different size.
Our fits vary by style, but generally run true to size. Check individual product descriptions for specific fit notes – we believe in transparency about how each piece will feel on your body.
Returns & Exchanges
We offer 30-day returns and exchanges on unworn items with original tags. Intimate apparel (bras, underwear) can be exchanged but not returned for hygiene reasons.
Visit our returns portal or email concierge@inloveandwar.com. We'll send you a prepaid return label and guide you through the process.
Refunds are processed within 5-7 business days of receiving your returned items.
Product Care
Each piece comes with specific care instructions, but generally: hand wash in cold water, lay flat to dry, and treat them with the same care you'd give any investment piece.
With proper care, our pieces are designed to be part of your collection for years. We believe in quality that endures, not trends that fade.
About Love + War
We create intimate apparel for the modern woman who refuses to choose between comfort and confidence, sustainability and luxury, strength and sensuality.
Our bra sizes range from 32A to 40DD and our underwear ranges from XS to XL. We're continuously refining our size assortment because every woman deserves to feel powerful in her own skin. Check individual product pages for current size availability.
Account & Payments
You can checkout as a guest, but creating an account lets you track orders, save favorites, and access exclusive early drops.
We accept all major credit cards, PayPal, Apple Pay, and ShopPay for those who prefer to pay in installments.
Absolutely. We use industry-standard encryption to protect your information.
Customer Service
Email us at concierge@inloveandwar.com or use the chat feature on our website. We're here Monday-Friday, 9am-6pm PST.
We find email allows us to give you the most thoughtful, detailed responses. Plus, you'll have a record of our conversation for future reference.